Shipping Policy

Last Updated: July 2026

Thank you for shopping with Crispea. We are committed to delivering your order safely, securely, and on time across India.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• You will receive an order confirmation via email or SMS once your order has been successfully placed.

Shipping Time

Estimated delivery timelines are as follows:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–10 business days

Please note that these delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, public holidays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Any free shipping offers or promotional shipping discounts will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS, WhatsApp, or email so you can monitor the status of your shipment in real time.

Delivery Attempts

Our courier partners may attempt delivery more than once.

If delivery fails due to:

• Incorrect or incomplete shipping address.
• Recipient unavailable.
• Refusal to accept the parcel.

Additional shipping charges may apply for re-shipment.

Damaged Packages

If your package appears damaged upon delivery, please:

• Take clear photos and/or videos of the package and product.
• Contact our customer support within 24 hours of receiving your order.
• Our team will review your request and assist you according to our Return & Refund Policy.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

Crispea is not responsible for delivery delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping details provided by the customer.