Privacy Policy

Last Updated: July 2026

At Crispea, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit www.gocrispea.com, place an order, or interact with our services.

Information We Collect

We may collect the following types of information:

Information Collected Automatically

• Browser type and version
• IP address
• Device information
• Time zone
• Cookies and tracking technologies
• Pages visited and browsing activity

Information You Provide

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment Information (processed securely by trusted payment providers)
• Order Details

How We Use Your Information

Your information may be used to:

• Process and fulfill your orders.
• Deliver products to your address.
• Send order confirmations and shipping updates.
• Respond to customer inquiries and support requests.
• Improve our website, products, and services.
• Prevent fraud and unauthorized transactions.
• Send promotional offers and newsletters (only if you opt in).

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance.
• Remember your preferences.
• Analyze website traffic.
• Provide a better shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

Payment Security

All online payments are processed securely through trusted payment gateway providers. Crispea never stores your debit card number, credit card number, CVV, OTP, UPI PIN, or banking passwords.

Sharing Your Information

We may share your information only with trusted service providers necessary to operate our business, including:

• Shopify
• Payment Gateway Providers
• Shipping & Courier Partners
• Analytics & Marketing Platforms
• Government Authorities (where legally required)

We never sell, rent, or trade your personal information to third parties.

Data Retention

We retain customer information only as long as necessary for:

• Order processing
• Customer support
• Accounting and taxation
• Legal compliance

Marketing Communications

If you subscribe to our marketing communications, you may receive:

• Product launches
• Exclusive offers
• Promotional updates
• Newsletters

You can unsubscribe anytime by clicking the unsubscribe link in our emails or by contacting our support team.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information. While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may contact us to:

• Access your personal information.
• Correct inaccurate or outdated information.
• Request deletion of your personal data (where legally applicable).
• Withdraw your consent for marketing communications.

Children's Privacy

Our products and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page along with the updated revision date.